Fit4life Members & Guests:
We hope this update finds you and your families safe and in good health. As we continue to navigate through these unprecedented times together, we thank you for your patronage and patience. We consider our members part of our extended fit4life family and we will do our best to keep you updated on the steps we are taking at our health clubs.
Below is our most recent update in regards to covid as of Jan 1st, 2022:
1) We continue to find ways to improve and increase our cleaning measures to ensure the safest possible environment. We have doubled our cleaning budget, which includes:
A) We have hired several cleaning companies who visit our clubs 3-5 times a week for general cleaning and upkeep of the facility.
B) We have hired Cintas to come and professionally deep clean our bathrooms 5 times a week.
C) When you enter our facilities you will see a table setup at the front for you to grab your own personal cleaning bottle with a cleaning solution that kills all germs/bacteria including covid. We ask that you clean your machine before and after use.
D) We have hired a company who also sprays enviroshield in our facilities, which also kills all germs/bacteria including covid.
E) Our staff continues to clean our facility throughout the day in addition to the bullets listed below.
We are working very hard to provide you the best facility possible for you and your family to continue your fitness journey and make 2022 about you!
Thank you,
Fit4life Management
Fit4life Members & Guests:
We hope this update finds you and your families safe and in good health. As we continue to navigate through these unprecedented times together, we thank you for your patronage and patience. We consider our members part of our extended fit4life family and we will do our best to keep you updated on the steps we are taking at our health clubs.
24 Hour Access: Effective Wednesday, November 18th, We will reopen our 24 hour access. For the safety of our members we have updated our 24 hour rules. As always our top priority is the health and well-being of our members.
Overnight check in:
1) The group room, kids zone and tanning rooms will be locked and are off limits, no exceptions.
2) There will be a check in station once you enter the building. As normal you will scan in, notice there will be a new scanner that works with our new app., more on this later. There is a sign to remind you to take your own temperature. You fill that out along with your name, phone number and put down your bottle number. Take a spray bottle and towel. BE sure to wipe your equipment down after use. You will also need to sign out when leaving. Make sure to put your used bottle and towel in the marked “used/dirty” areas.
Please note, we will review all video footage every morning to ensure every person who scanned in filled out the sheet and follow the instructions as stated. If any member does not follow this, they will get a phone call. 1st time is a one-time warning, 2nd time not following instructions will result in a 30 day suspension on overnight access, 3rd time will lead to a 3 month suspension of overnight check in access. If this issue continues we will be forced to revoke your overnight access permanently. Please respect this process so that we can maintain this service and continue to provide 24 hour access.
Group Fitness: Effective immediately
We have started our indoor classes again! We will begin with a limited attendance to ensure the safety of everyone. We will start with a limited number of classes and will build on this based on attendance.
Please make sure to download our new app as you can reserve your spot on the app. Once all spots are reserved the class is full. You are still welcome to come and wait until start time in case someone doesn’t show up, however reservations take precedence over “first come first served” so please understand if all spots are reserved via the app, you will not be able to enter, unless you reserved a spot.
New club software and application:
We have switched from Twin Oaks to Peak Payment Solution, a new billing software. We have also partnered with them and developed a new application that will help us communicate with you!
You can now check in/scan in with your phone via this app, update your billing, make payments, book personal training sessions, reserve your spot in class, earn referral rewards and earn free months of membership, pt and retail purchases and stay up to date with hours/notifications through our push notification system. Please download this app immediately so that we can better communicate and serve you. Any questions, please talk to a staff member immediately.
Thank you,
Fit4life Management
Fit4life Members & Guests:
We hope this update finds you and your families safe and in good health. As we continue to navigate through these unprecedented times together, we thank you for your patronage and patience. We consider our members part of our extended fit4life family and we will do our best to keep you updated on the steps we are taking at our health clubs.
Kids Zone: Effective Tuesday, September 8th, 2020 we will reopen our Kids Zones in all our clubs during the hours listed below. For the safety of our members and your children we have updated our Kids Zone rules just as we have for our adult members. Our top priority is the health and well-being of you and your children!
Please be aware that each time you walk into the gym, your children will also have their temperature taken the same as you do. Any temperature of 100.3 and above the child will not be allowed to enter the kid zone and they will have to leave the premises.
As a reminder for anyone who hasn’t been back in to work out, we will close down the entire club including the kids zone 2 times a day for deep cleaning. Our clubs close everyday from 11:00am-11:30pm OR 12:00pm-12:30pm and again 3:30-4:00pm for a Team Cleaning. On a weekly basis our Kids Zone will also be professionally cleaned & sprayed with a disinfectant that kills all viruses.
Group Fitness:
Our group fitness classes will remain virtual and/or outside until capacity restrictions ease a bit more.
Thank you for your continued support and patronage during this unprecedented time. Please stay tuned for more updates!
New Kid Zone Hours:
Monday – Thursday*
8:00am – 12:00pm & 4:00pm – 8:00pm
Friday*
8:00am – 12:00pm
Saturday*
9:00am – 1:00pm
*Please note these times may vary slightly per club location, please see individual clubs for accurate times for that location.
Please Note: If your account was frozen due to our Kids Zone being closed and you would like to unfreeze your membership, please call your home club or stop in and we will take care of you.
Thank you,
Fit4life Management
Attention Members & Guests:
We are closely monitoring our government updates and CDC guidelines & will continue to assess the situation and make adjustments to our operating rules.
Below is a quick FAQ in regards to your monthly billing with us.
1. Are we open?
2. What is the new process in place when you come in to workout?
- You will arrive at the front door for your workout, on your first visit you will sign in and fill out a covid19 waiver & have your temperature taken. If your temperature is 100.4 or higher you will not be permitted to workout and will be asked to go home.
- If your temperature is clear, you will be handed and assigned a disinfectant bottle and a cleaning towel and asked to clean any equipment you use before and after you workout.
- You will then proceed to the front desk to scan your fit4life card to check in for your workout. While working out we ask that you maintain 6-feet social distancing with both members and staff. If we are at capacity or close to it when you check in we will ask that you limit your workout to 75 minutes.
- Once you are done with your workout, you will check out at the check in table and return your disinfectant bottle and your dirty towel.
3. How long can someone workout
4. Will we close to clean?
5. Will we offer a “senior member only time” to workout since they are high risk?
6. What if you paid for your membership in full and lost 60 days of workout time?
7. Will annual addendum fee’s for the month of April, May & June be billed?
8. I am a personal training client. What options are available to me now?
9. Group Fitness Classes
into. We will be utilizing the services of Zoom.us ( https://zoom.us/signup) please click this link and download the free version on your cell, laptop or ipad. Please make sure you like our social media platforms as we will be utilizing them to inform our members of any changes to our online classes as well as what the schedule is.
10. Can non-members come in?
If I am a member and bring a guest what is the cost? It is the same for everyone, it would still be $25.
11. I am not comfortable with working out in the gym setting yet, what can I do?
12. What services are currently available?
- We will continue to provide 1 on 1 personal training virtually for those who want to train but aren’t comfortable working out in the gym yet. You can participate in virtual training if your membership is frozen, but you can not participate in virtual training if your personal training is frozen.
- We will continue to provide virtual classes.
- We will now offer a personal towel and cleaning bottle when you arrive, no extra charge!
- At this time kids zone and group classes will be closed temporarily and we will review the data etc. and make a determination from there.
- Guest Fee – if a non member were to workout and/or you would like to bring a friend we are not permitting 3 day guest passes until further notice. A 1 day guest pass will be $25 per day.
13. Are their updates on Group Classes and Kids Zone?
Kids zone for now will continue to be closed, we will review this in the coming days.